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We Are Always Here

How Can We Help You Today?

Whether you have a question about your order, need to start a return, want to sell with us, or are enquiring about a bulk purchase — our team is ready and waiting.

24/7 Customer Support Active

Contact Information

Multiple ways to reach us — pick whatever works best for you.

Contact Phone

+91 9834754391

Business Hours

Mon–Sat, 9am–6pm IST

Corporate Office

NSK Multiservices, Panchshil Square, Shedepar Road, Near Vitthal Rakhumai Temple, Deori, Gondia, Maharashtra – 441901

Our Offices

Deori (Corporate Office) — India

NSK Multiservices, Panchshil Square, Shedepar Road, Near Vitthal Rakhumai Temple, Deori, Gondia, Maharashtra – 441901

Kosbi (Registered Address) — India

Kosbi (Bk), Tahsil Deori, District Gondia, Maharashtra – 441901

Send Us a Message

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Common Questions

Can't find your answer? Send us a message.

How do I track my order?
Once your order is shipped you will receive an SMS and email with a tracking link. You can also track in real time from the "My Orders" section in your account or our mobile app.
What is the return policy?
We offer a 30-day hassle-free return on most products. Raise a return request from your account, schedule a free pickup, and receive your refund within 24–48 hours to your original payment method.
How do I become a seller on your platform?
Click "Sell with Us" in the footer or visit /seller-registration. You will need a GSTIN, bank account details, and a valid business address. Approval takes 24–48 hours.
Can I place a bulk or corporate order?
Yes. For orders above ₹50,000 or 50+ units, contact our B2B team at b2b@ourshop.com or use the form on this page with "Bulk Order" in the subject line. We offer special pricing and GST invoicing.
How long does customer support take to respond?
Live chat and phone support are available 24/7 with average wait times under 2 minutes. Email responses are sent within 4 business hours. Premium members receive priority support.